Last updated May 2, 2026

Privacy Policy

Queen helps readers understand handbag value, condition, buying signals, and resale details. If you contact us on WhatsApp, you choose what information to send.

Information We Collect

We may receive your WhatsApp number, messages, handbag photos, brand or model details, condition notes, asking price, purchase interest, shipping details, and order questions you send to us. When you browse the website, standard server logs or basic analytics may also be recorded.

How We Use Information

We use this information to reply to your questions, provide an initial value check, discuss buying or selling context, confirm order details, arrange Hong Kong or agreed shipping, provide after-sale support, protect the site, and meet legal or operational requirements.

WhatsApp is a third-party service owned by Meta. Messages you send through WhatsApp are also subject to WhatsApp's own terms, privacy policy, and account controls. Queen uses WhatsApp to respond to user-initiated conversations and transaction questions.

Sensitive Information

Please do not send government ID numbers, full payment card numbers, full bank account numbers, passwords, or other sensitive identifiers through WhatsApp or this website.

Retention

We keep conversation and order information only as long as reasonably needed for consultation, transaction records, customer support, fraud prevention, and legal or operational requirements.

Contact

Questions about this policy can be sent through WhatsApp.